Refund and Returns Policy
Return Policy
We want you to be completely satisfied with your purchase from RussWear. If for any reason you are not happy with your order, we offer a hassle-free return policy.
Timeframe:
Returns are accepted within 30 days of purchase.
Condition:
Items must be unworn, unwashed, and in their original condition with tags attached.
Process:
To initiate a return, please contact our customer service team at [email protected] with your order number and reason for return. We will provide you with a return authorization and instructions.
Note:
Please note that return shipping costs are the responsibility of the customer unless the item is defective or incorrect. Once we receive your returned item, we will process your refund within 7-10 business days.